Peer Evaluations of Presentation Essay Example | Topics and Well Written Essays - 250 words

Peer Evaluations of Presentation - Essay Example [Ibid.] Though it has created a negative impact on the teachers and school administrators, such impact has somehow helped in substantiating the point being highlighted in the presentation: the concept of duty (i.e. the duty of the teachers and school administrators to maintain the safety of their students). From the presentation, we find: â€Å"These teachers definitely had an obligation to help protect all of the students in the school† and â€Å"In the situation with Phoebe Prince, it is sad to see that the very people and institution that teach us right from wrong, encourage us to speak up for our safety and the safety of others, failed to protect this taunted teen.† Such statements, though negatively presented, further clarified the thesis statement: Teachers and school administrators have a duty to maintain the safety of their students. On one hand, another highlight in the presentation was the testimony â€Å"I even took an ethics and law class in college specifically for teachers. We were made well aware that it was our duty to report bullying and to deal with it in an appropriate manner.† More affirmative, this statement gives a balance, as it were, to further justify the thesis

Market Structures Essay Example for Free

Market Structures Essay Each market structure plays a significant role in the economy. Markets are categorized according to the structure of each industry serving the market. Three of the basic market structures include competitive markets, monopolies, and oligopolies. These differ due to the different number of strength of buyers and sellers and also the level of collusion between them. There are stages of competition and magnitude of the difference in products. When there are many buyers and sellers of a product then neither firms are able influence prices, therefore making it competitive. In competitive markets there are not restraints on firms going in and out of the market and buyers can purchase the same product or products from many sellers and get the same products. For example, potatoes are in the competitive market because consumers can find a potato farm that offers them at the lowest market price, and they can produce however much they want or as much as they can profit from at the going rate. There are many options for buyers because, with the knowledge, there is a lower price so they can always observe to find the best price. Lets say a good/product is $10 at the market price and a firm produces 10 units per day. The total revenue for the day would be $100 ($10 x 10 = $100), but the marginal revenue with producing the eleventh unit per day would increase from $100 to $ 110 ( 11 x $10). However marginal cost do vary depending on the amount of goods produced. For example, a firm may increase input so marginal cost is equal to the market price. As long as the market price covers the variable cost there is incentive to stay in business, and possibly in the long run maximize profits (Jeffery Ely, 2012). So basically with a numerous amount of buyers and sellers in the market it creates competition and very little bargaining power for buyers and sellers. There are usually not many barriers that exist within competitive markets because the exit and entry levels are low. For example, even though the market for making cars competitive the upfront capitol cost are high, which can create difficulty entering, or getting started. In some cases an exit barrier may exist if a large amounts of money is tied up in firm.

Employee performance recognition techniques on customer satisfaction

Employee performance recognition techniques on customer satisfaction Now a days service industry is dominating the business world. In developing countries it is observed that the largest growing area of business is service industry. Worldwide company cultures and in business the cross culture encounter ship encouraged service sector to grow in developing countries. In Restaurant industry a part of the offering is a service and it is very popular industry in Pakistan. Chains of restaurants are not only the primary source of food in most cities of Pakistan even many local chains of restaurant with a very unique taste at low cost are competing with the international chains of restaurant. In Pakistan Restaurant industry is highly competitive in terms of quality of service provided by restaurants as a quality of services has significant effects on the profitability and success of restaurants. The Fast Food Restaurant Market is a growing industry in Pakistan relying heavily on the changing lifestyle patterns, population growth of the target age group and the related increase in employment of women. With todays hectic lifestyles, time-saving products are increasingly in demand the most obvious being the fast food. The rate of growth in consumer expenditures on fast food has led most other segments of the food-away-from home market for much of the last one decade. Restaurant is consisting of a group of people that are linked with one another to satisfy a single objective to satisfy the customers. If these group of people those are called internal customers are satisfied than they try more and more to satisfy the actual external customers which ultimately increases the profit of the restaurant. And for this it is very necessary to satisfy internal customers and many restaurants are expanding much of their earnings in satisfying them by providing them different rewards that may be just a Thank-you Letter or formal award in annual function of organization. In restaurants the concept of internal customers is most suitable for front line staff because customers satisfaction is largely depends on them. In a restaurant customer and employee contact is the first representation of a service and on that basis customer perceived the service of customers. All businesses remain healthy if their employees are healthy and wellbeing and that contribute to a e xcellent performance and that makes successful (MacDonald, 2005). It is necessary for restaurant to recognize their employees positive contributions and achievements even though these are very small. Nothing can motivate employees more than the receiving award. Recognition of employees can be in many forms like, pay increments, appreciation letter, employee awards, physical and verbal support and promotions etc. it is suggested by many authors to recognize employees in front of other employees because this will motivate employees behavior and also motivate other employees to work hard to receive such an appreciation in front of all other employees. Every employee never wants only monetary compensation they also need recognition and for this the recognition of employees is more common in corporate world, Nelson (2005) in his book 1001 ways to reward employees gave so many evidences and ways to recognize employees. It is the common understanding that if employee is motivated that will work more and satisfy more customers and if customers are satisfied that will ultimately increases the profit of organization and thats main objective of any business. It has been observed that person visit a restaurant at first time on anothers recommendations and he/she is satisfied from the services than it is likely to revisit the restaurant in future and do the recommendations to others in future. In attracting and retaining the customers restaurant industry is one of the highly competitive industry and for this restaurant managers and operators have a clear picture about the customers needs, wants and perception of customers that will finally decide about the success and failure of restaurant. To understand customers needs and wants and factors that influence them will provide a clear idea to the restaurant managers and operators to make, design, develop and deliver the right offerings to the customers that will make customers more satisfied (Syed, Conway, 2006). It is observed that if loyal customers increase by 5 to 10% that will increases the profit up to 100%, and this is the reason for which many restaurants make themselves customer ori ented and make their objective customer first and for this reason they are getting success and increasing their profits. Problem Statement: To study the relationship between employee performance recognition techniques and customer satisfaction in restaurant industry. Hypothesis: Relationship: The measure of what kind of relation does employee performance recognition techniques have with customer satisfaction in restaurant industry. H1: There is positive relationship between employee performance recognition techniques and customer satisfaction. Outline of the Study: Restaurant industry is very fast growing industry in Pakistan which is partially service oriented and in service industry it is observed that if employee is recognized against its performance than customers are more satisfied from that employees service. The aim of this study was to how employees are recognized in service industry and how these employee performance recognition techniques are related or associated with customer satisfaction in restaurant industry of Pakistan. Definitions: Employee performance recognition: Employee performance recognition is essentially a positive feedback to let employee know that their performance and efforts are valued and appreciated by coworkers and the organization. Employee performance recognition techniques: These are just tools or rewards by which employee performance is recognized. Customer satisfaction: Customer satisfaction is a measure of customer expectation either it meets or surpass about the product or service supplied by the company. CHAPTER 2: LITERTURE REVIEW Restaurant Industry: This has been observed since decades that the business world has been dominated by services. Now a days service industry is largest, rapidly growing and more profitable industry in the developing countries due to the reason of cross culture encounter ships of business and worldwide company cultures. The only industry which even survives in recession was the restaurant industry. The result for restaurant industry to boom is, people dont have to cook and they eat out. Now days, people have meal outside not only on planned occasions even more as an afterthought (Mogelonsky, 1998). Changing life style of people of Pakistan has resulted in the expansion of hotel and restaurant industry and due to the reason this industry is very popular among people of Pakistan. Chains of hotels, restaurants and fast food are not the only or even the primary source of food in Pakistan. The hotel/ restaurant industry of Pakistan has become highly competitive due to the quality of services provided by them and the quality of service in this industry has direct relationship with the profitability and success, this is the reason for which many local fast food chains and restaurants are competing international fast food chains and restaurant in Pakistan that provide good quality of services and unique regional tastes and habits at low cost (Siddiqi, 2007, p. 15). The restaurant industry is growing in Pakistan rapidly which rely heavily on population growth, increase in employment of women and changing life style patterns. In todays changing lifestyle the demand of time saving product s is increased and the top of list among them is fast food. Many organizations nowadays focusing on improving quality of a service because they recognize that service is the only crucial element in their environment by which customers can be gained and retained and service also serve as competitive advantage. Service is not only important for purely service based organization; the production based industry having a mix of production and service is much focusing on buyer and seller interaction which also termed as Service Encounters and service encounters decide customers to sustain or not (Gro ¨nroos, 1994). For a mix between service and production restaurant is matching example, where customers get meal which is primarily production outcome during this he/she communicates with waiter which is operational or process related or service element of restaurant. Restaurant owners and managers should have a clear understanding of needs, perceptions and wants of customers if they want to attract and retain customers, because customers are the one who choose their existence and this makes restaurant industry more competitive (Gregoire, Shanklin, Greathouse Tripp,1995). Extreme competition observed in restaurants with regard to differentiated services (Koo, Tao and Yeung, 1999; Sundaram, Jurowski and Webster, 1997). In comparison to past years, an increase in the spending of people on fast food, other sectors of food are taken away from home market. Restaurants to bring in the full potential of employees value, they should change the current philosophy; this can be done through understanding the relationship of competitive advantage and high performance work practice (Murphy Olsen, 2008). Employee Performance Recognition Techniques: There is no business in the world which is not striving or a good and healthy state. Only contribution of successful performance of employees can make organization successful (Economic and Social Research Council, 2006; MacDonald, 2005). It has been noticed that firms to sustain competitive in the market they have a constant focus on improvement of service quality (Stevens, Khutson and Patoon, 1995; Parasuraman, Berry and Zeithaml, 1991). Human resource processes are directly associated with employee attitude and that will in return produce job satisfaction or dissatisfaction (Rainey, 1991), and job satisfaction produces motivation which affects employee work efforts and productivity that ultimately affects customer satisfaction (Lawler, 1994). All employees have given responsibilities and they also have moral responsibilities and they are supposed to act in a directed way (Fisscher, Nijhof and H. Steensma, 2002). This somehow subjective morality which is more concerned about common-sense, but actual responsibility may be beyond role morality. Pointing out demands and responsibilities of ones role to be filled is role morality (Werhane and Freeman, 1999). Every organization is focusing on measuring and evaluating performance of employees by using different tools like balanced score cards to motivate employees according to their performances (Kaplan and Norton, 1996). This has been observed that performance measurement procedures not always give clear results in measuring elements like motivation, decision making or goal directed behavior; both positive and negative results appeared. Result of one performance measurement tool is positive in measuring one particular situation while it gives negative result in measuring other particular situation. In restaurant industry this is easy and more reliable way to get the feedback from customers or involving customers in evaluating the performance of employees (Hopkins, 2005). Employee should not only be assessed by responses to work role rather it should be assessed in social contexts that how it shape attitudes and wants (Salancik and Pfeffer 1978), and emotions expressed in organization (Raf aeli and Sutton 1989). This way of measuring employee attitudes has opened many different areas to be studied at organizational level such as depression, liking, positive and negative effect, happiness and optimism (Staw, Sutton Pelled, 1994). To get desired results from employees it is necessary to recognize employees for their work. Employee recognition is the best way to get satisfaction among employees, this sometimes known as thank you category. For employees nothing more important than just a simple thank you for job that performed well by employee. It is necessary to recognize employees on their good work, positive contributions and achievements even though that should be too small. Recognition doesnt mean just to say thank you, that could be in many forms such as promotions, company awards, pay raises, physical support, verbal guidance etc. what recognition is given to employee is not necessary but employee is recognized is the real recognition. It is to be suggested by man y researchers that recognition should be given publicly because nothing can more motivate employee than to achieve an award or honoring achievement in front of the whole company formally. This may also give motivation to other employees that they should also be honored for quality of work and achieving high results. It is also observed that none of the factor can be more motivating than to receive an award (Hopkins, 2005). Sometimes rewards are treated as psychological management which believes that when employee comes to know that their customers are satisfied then these employees will work hard more effectively because they themselves will be satisfied. Sometimes the rewards are also act as implicit. It is belief of management that a long run satisfied customer is more profitable for organization. Management motivates employees by communicating this belief that if the firm is more profitable than employee will remain employees and even ear more wages. In some organization employee wages/salaries are directly stick with the customer satisfaction or quality measures (Hauser, Simester, Wernerfelt, 1994). Clive Mettrick, an executive of the company once said: to reward and to recognize positive results of employees is important factor in employee retention. To retain qualified employees to engage them in customer satisfaction, resource management and performance improvement organization should maintain reward and recognition programs (Freed, 1999). Akerlof and Kranton (2005) quoted: If an organization is going to function well, it should not rely solely on monetary compensation schemes. In his book 1001 Ways to Reward Employees, Nelson (2005) gives plenty of proofs and multiple awards used in companies. Employee considering award as incentive assume recognition as important source of motivation (for example, by receiving award). Employee put all his efforts not to demolish award with the money that went with it. Awards are valuable for the employees because they convey appreciation and recognition on behalf of colleagues and the public. Award may give a feeling of commitment because it creates an emotional bond by connecting the winner with the institution (Bruno Susanne, 2009). Reward and recognition is the way of telling employees that organization value employees efforts (Evans and Lindsay, 2003). It is seen that many of the companies through billions of dollars for employees reward and recognition processes but the results showed that such processes are not of value for them even these create de-motivation among employees (Spitzer, 196). Coveys (1994) term begin with the end in mind is may be used in designing Reward and Recognition system for employees, before developing the system it is necessary to consider the key objectives that organization has to achieve. McAdams (2000) suggested attaching rewards with business goals and objectives which, he recommended, are: revenue financial return, growth, customers satisfaction and reducing operating expenses. Any organization may make as many rewards as possible but sometimes they become of no use because they create a feeling of being controlled, the best solution of this is to involve employees in developing reward and recognition system of organization (George and Weimerskirch, 1994). Employers and Managers should not recognize employees as they want but recognize employees as they want to be recognized (Branham, 2001). For employees performance measurement customer feedback plays a vital role, if servers provide good/bad service to customer so customer will provide good/bad feedback about employees. So, more emphasis should be on quality of employees service, customers will get more satisfaction (Johnson, 1996; Schneider and Bowen, 1985). This concept should be well understood that if organization is providing employees with quality service then it is likely to be notices that customers will receive higher quality service (Lukas and Maignan, 1996). Some service executives claimed that frontline service employees are actually communicating with customers so; they create the level of perceived service quality of that organization. The first representation of service firm is interaction between employee and customer and customer usually perceived organization on the basis of interaction between employee and customer (Parasuraman, Zeithaml, and Berry 1985). Therefore, it is vital that frontline custome r contact employees must be focused on customers needs and wants (Kelley 1992). Customer Satisfaction: Since many years, service quality and customer satisfaction have become a major area of attention to researchers because it was found that both have impact on organization performance and customer behavior. Service quality gives higher profitability (Gundersen, Heide and Olsson, 1996), and also it gives customer satisfaction (Oliver, 1997), and customer satisfaction spread positive word of mouth (Sà ¶derlund, 1998). A satisfaction based on outcome or process is also termed as customers satisfaction. Customer satisfaction can simply be defined as judgment of a post consumption of a particular product or service (Gundersen, et al., 1996). Some studies also showed that customer satisfaction has direct or indirect impact on organization results. Many authors also concluded that organization profitability is directly affected by customer satisfaction (Anderson, Fornell Lehmann, 1994; Yeung, Ging Ennew, 2002; and Luo and Homburg, 2007). All these authors also found that customers satisfaction produces customer loyalty that increases repurchase intentions which spread positive word of mouth. Knutson (1988) discussed the factors that are important for customer satisfaction like convenience of location, safety and security, prompt service, and friendliness of employees. Barsky and Labagh (1992) is of the view that location and employee attitude are the factors which can easily influence customers satisfaction. Service quality is considered very complex in nature its meaning is different from customer to customer but the most common definition could be that comparison between customer expectations and customer perceptions of the service received by customers (Parasuraman, Zeithaml Berry, 1988; Grà ¶nroos, 1982). Some authors are of the view that customer satisfaction represents a sign of service quality (Carman, 1990; Bolton and Drew, 1991). Other authors argue that service quality is a sign of customer satisfaction (Churchill and Suprenant, 1982; Anderson et al., 1994; Oliver, 1997; Oh, 1999; Zeithaml and Bitner, 2003; Jamali, 2007). These authors agreed that service quality is cognitive evaluation which may give satisfaction to the customers. So it may be concluded that service quality produces results of customer satisfaction. Customer satisfaction should be measured on criteria of the quality service that is provided to the customers by the services that are attachà © with the product/ service (Vavra, 1997). Word of mouth recommendations and repeat purchase behavior are the major reasons for which customers satisfaction is thought of having a great importance in all type of organization (Berkman and Gilson, 1986). Factors affecting service quality and customer satisfaction guide owners and restaurant managers to develop and deliver the right offerings. Only a part of an offering of a restaurant is service that is intangible and heterogeneous and success of all other parts is dependent on the quality of service that is provided to the customers (Syed, Conway, 2006). It has been observed that a satisfied customer from service provided by restaurant is likely to visit again in the restaurant even recommend to other friends and relatives (Kivela, Reece and Inbakaran, 1999; Pettijohn, Pettijohn and Luke, 1997). Restaurants net profits can be doubled if a restaurant loyal customers increases from 76 to 81% (Mattila, 2001). Social contacts play an important role in selection of a restaurant; almost 44% of customers visit a restaurant first time on recommendation of friends where as only 10% visit restaurant first time with former customer (Smith, 1996; Stevens, Khutson, and Patoon, 1995). Most of the restaurants make themselves customer oriented where they have the belief that customer and customers interest comes first without ignoring other stake holders like owners, managers and employees, to make organization long run profitable (Hartline , Michael D., Maxham III, James G., McKee, Daryl O. 2000). Because of intangible, hetero and inseparable nature of service, in service firms customer orientation plays a vital role (Parasuraman, Zeithaml, and Berry 1985). Firms applying customer orientation earn more profitability and perform better service quality than those firms who apply other orientation in their processes (Kelley, 1992). Satisfaction is generally viewed as a broader concept . . . service quality is a component of satisfaction (Zeithaml and Bitner, 2003, p. 85). Satisfaction cant be driven from one source it always be driven from many sources, Bitner and Hubbert (1994) explain satisfaction in two ways: service encounter satisfaction, this satisfaction or dissatisfaction arrives from specific service encounters and overall satisfaction, this satisfaction based many/ multiple service encounters and experiences, experienced by customer. It shows that service encounter satisfaction at each service encounter develop overall service satisfaction. Olivers (1997) defined customer satisfaction as fulfillment of response. Satisfaction in a very low time grows moldy with overall customers attitude (Oliver, 1997). From the above perspective of customer satisfaction this can be stated that, Service quality can be viewed as whole family picture album, where as customer satisfaction is just one snapshot. CHAPTER 3: RESEARCH METHODS 3.1 Method of Data Collection A questionnaire survey consisting of 2 questionnaires, 1 for managers of restaurants (consist of 3 pages) and other for customers (consist of 2 pages) of each restaurant were used to collect the data (Primary) from respondents from restaurants across Pakistan. The survey was done in the following manner. Personal meeting by taking an appointment with the managers of the restaurants Personal meetings with customers those were available in restaurant at that time. 3.2 Sampling Technique Convenience sampling was done to carry out the research. 3.3 Sample Size There are two types of data used by researchers to do research, primary and secondary. In primary research questionnaires are used to collect the data that can be qualitative or quantitative. Since every organization is using different techniques to recognize their employees so there was need to use questionnaires to collect the primary data. It is very difficult to reach every restaurant and collect the data because many of restaurants were not willing to share accurate information. Total sample size was 420 which include 20 restaurant managers and 400 customers, 20 customers from each of 20 restaurants. 3. 4 Instrument of data collection Two different questionnaires were developed to collect the data, among which first questionnaire was based on employee performance recognition techniques used in restaurant and the other questionnaire was based on the service characteristics and the service provided by employees and received by customers. Demographics were also asked in both instruments (questionnaires). SPSS was used as tool to analyze the data. 3.4.1 Validity and reliability test The questionnaire was conducted to determine the errors in the design and instruments. Pre-test refers to testing of the questionnaire on a small sample of participants to identify and get rid of potential problems. This has been done to evaluate the questionnaire for clarity, bias, and issues vague, and its importance to the research. Reliability analysis, measurement scales and the things that makes studying the properties to make them. Reliability analysis procedure is used in many cases the number of procedures to calculate the level of reliability and the relationship between the items listed in the individual level provides information about. Table 3.1 Reliability Statistics Cronbachs Alpha Cronbachs Alpha Based on Standardized Items N of Items .761 .762 14 3.5 Research Model Developed Restaurant industry is a mixture of service industry and production industry, if any one of them is not up to the standards or customers perception it directly affect restaurant business, so for restaurants it is necessary to make and serve the products as per standards. Service part of restaurant industry is very critical and to cope up with this restaurants recognize their employees by providing them different rewards to motivate them and they motivated these employees work more and in an efficient way and this will directly affect customer satisfaction. This study focused on how restaurants in Pakistan recognize their front employees and how recognizing employees affect customer satisfaction. Every restaurant has different recognizing techniques to recognize employees and do these recognizing techniques have any relationship with the customer satisfaction. The following model has been developed with the help of supervisor. Employee Performance Recognition Techniques: Employee of the Week/Month/Year Cash Certificate of Appreciation Write-up in the newsletter Praise in the meetings Nominating for out of station Training Paid vacation (Time-off) Job redesign Company shares Promotions More power in the job Figure 3.2 Employee Performance Recognition Customer Satisfaction 3.6 Statistical technique: General Linear Model and ANOVA statistical techniques have been used for the study keeping in view the nature of the hypothesis and the data collected. CHAPTER 4: RESULTS 4.1 Findings and Interpretation of the results: H1: There is positive relationship between employee performance recognition techniques and customer satisfaction. Parameter Estimates Dependent Variable:Total Customer Satisfaction Parameter B Std. Error t Sig. 95% Confidence Interval Partial Eta Squared Lower Bound Upper Bound Intercept .702 .858 .819 .413 -.985 2.389 .002 [cs_maritalstatus=1] .834 .171 4.866 .000 .497 1.170 .058 [cs_maritalstatus=2] .883 .172 5.119 .000 .544 1.222 .064 [cs_maritalstatus=3] 0a . . . . . . [res_emp_month=0] 1.656 .475 3.484 .001 .721 2.590 .031 [res_emp_month=1] 0a . . . . . . [res_cash=0] -.166 .084 -1.981 .048 -.331 -.001 .010 [res_cash=1] 0a . . . . . . [res_certificate=0] -.395 .077 -5.118 .000 -.547 -.244 .064 [res_certificate=1] 0a . . . . . . [res_meetings=0] .669 .233 2.876 .004 .212 1.127 .021 [res_meetings=1] 0a . . . . . . [res_training=0] .961 .273 3.522 .000 .425 1.498 .031 [res_training=1] 0a . . . . . . [res_job_redesign=0] .389 .124 3.142 .002 .146 .632 .025 [res_job_redesign=1] 0a . . . . . . [res_power=0] -.221 .090 -2.454 .015 -.398 -.044 .015 [res_power=1] 0a . . . . . . [HRM_Policy=1] 3.277 1.043 3.143 .002 1.227 5.328 .025 [HRM_Policy=2] .481 .347 1.385 .167 -.202 1.163 .005 [HRM_Policy=3] -.916 .323 -2.838 .005 -1.551 -.282 .021 [HRM_Policy=4] 0a . . . . . . [Fin_Policy=2] -.949 .239 -3.962 .000 -1.420 -.478 .039 [Fin_Policy=3] 0a . . . . . . [Fin_Policy=4] 0a . . . . . . [Mkt_strategies=1] -.891 .385 -2.315 .021 -1.647 -.134 .014 [Mkt_strategies=2] -1.160 .453 -2.562 .011 -2.050 -.270 .017 [Mkt_strategies=3] 0a . . . . . . years_operations .321 .125 2.574 .010 .076 .567 .017 a. This parameter is set to zero because it is redundant. Interpretation: Customers having marital status single and married have sig value 0.000 it means marital status is significant, while there Beta values are 0.834 and 0.883 respectively which shows married respondents are most satisfied. Employee performance recognition technique Employee of the month/week/year has sig value of 0.001 which is significant but Beta value 1.656 suggested that customer satisfaction is low where Employee of the month/week/year recognition technique is applied.

Cather in the Rye :: Catcher Rye Essays

  Catcher In The Rye This novel is a first person narrative novel. The main character Holden Caulfield tells the novel. The first few chapters are about how the private school he attended â€Å"Gave him the axe.† for not applying himself in his classes after several warnings. Holden was pretty upset about the whole deal because he knew that his parents would be disappointed with him for getting kicked out of another school. That same night Holden got onto a fight with his roommate, now very angry Holden leaves the school earlier than he is supposed to. He catches a train to the city around eleven at night though can’t go home yet because his parents don’t know that he got the axe yet and he doesn’t fell like telling them just yet so he decides to stay in a hotel until his parents expect him home for Christmas vacation. When he arrives in the city he hops on a cab to a cheesy hotel for the night and as he is alone in his room he feels lonely and sort of depressed so he goes to the bar in the hotel for a drink. All the people in the bar make him even more depressed so he decides to call it a night. On the way to his room, in the elevator the elevator attendant offers to send him up a hooker for the night. Being a virgin Holden decides to take him up on the hooker. Once the hooker makes it up to his room he gets cold feet and decides not to have sex with her and just talk. The hooker gets mad at Holden for wasting her time and leaves. Minutes later the hooker’s pimp comes looking for money and eventually ends up beating up Holden. The following day Holden calls up an old girlfriend Sally Hues for a date. On the date they get into a minor argument with each other and Holden actually tells her that she is a â€Å"pain in the ass.† That was the end of that date. That night Holden meets an old friend at the bar and gets very, very drunk and realizes that he has spent all his money and is very depressed. He has no place to go nobody to talk to and he feels really crumby he even mentioned dying. His only other choice was to sneak home and see his sister then leave in the morning.

Management functions Essay

I. Planning Great ideas do not achieve greatness until their originator posits some plan to get there. In management science, no grand expectation or promise of future growth is likely to ever be fully realized unless its predictor develops some well-organized plan to turn figures on paper into genuine productivity. The plan is essentially a road map to success and when it is clear and well written, the this map helps travelers find their way with little or no difficulty. Perhaps one of the most common examples of planning is in those functions, which relate to management of a sales force. Forecasting expected sales volume enables administrators to make decisions based upon the next fiscal period’s predictions. In many case studies, that I’ve reviewed, planning proved it more effective when it was more long-term. Sales forecasts that evaluate an entire year are generally considered more useful those that only seek to assess the next quarter or two. A long-term plan is generally better suited for change, if the need for such arises. When a one or two quarter plan has failed, it is often to late to change it. Planning is the fundamental and core essence of management in that it enables leaders to become leaders. Human resource operations are performed according to the executive â€Å"master plans† set forth by key managerial personnel who alone have authorship and a full understanding of what is being done and what needs to be done. Thus, the function of planning not only helps to make predictions about the company, but it also inherently help to draw the dividing line between upper management and general human resources. The former is aware and in charge of planning operations while divisions of the latter each only play some individual role in achieving the company’s ultimate goal but are rarely made aware of every minuscule detail. Without a plan, an organization has no direction, no purpose, no mission. A plan is a company’s future and success or failure is often based  upon one’s ability to achieve the tenets of the plan and to devise a new and improved plan for the next period. II. Leading Over the years, various theories of leadership have evolved, surfaced, and then disappeared. From top-down theories to inclusive structures and to the more empathic, human resource-focused leadership style of today’s contemporary, management, one theme has remained perennially clear: leaders must present themselves as role models within the organization for us to learn from and aspire to. Traditionally and throughout history, leaders of all sorts have been figures or icons that other people could ‘look up to’ and respect. Therefore, when a manager is not effectively leading his or her subordinates, disorganization is likely to erupt and ripple throughout an organization. The majority of people need someone to model their actions after and to come to when they have questions. Leaders present themselves as â€Å"touchstones†, seemingly capable of resolving problems and improving operations. Entire entities revolve around the leadership styles of a few and the masses are led by the minority. Those with power, rank, and an insightful plan which facilitates the culmination their leadership ability. When a manager can not effectively lead, she or he is disrespected and consequently, is ineffective. An effective leader must have traits and/or qualities that others will admire. Ethics are important and projecting a positive image can be done only when a leader is self-confident, self-motivated, and self-disciplined. In order for people to believe in their manager, she or he must communicate their ideas effectively and be able to empathetically handle any adverse situations that may arise. When managers have achieved truly empathetic leadership, the organization will run more efficiently. III. Organizing Similar in theme to planning, organizing is the function of management that ensures that every step will be met along the way. Even the best laid plans  of talented managers can fall to the waste side when administrators do not know how to ensure that each task will fall into a properly-organized chain that will promote maximum productivity at minimum cost and time expenditure. In contemporary management, several theories of organization have improved overall efficiency. Among these is time management; now an essential element in the administrator’s functionality. By budgeting and organizing one’s time, managers are more likely to be able to work out sub-plans which will enable them to accomplish a greater number of tasks over a short time span. First, by looking at everything on paper the effective leader can see precisely how steps of their plan should be organized throughout the course of a day or other period and then go ahead and act completely with regard to the allotted time budget. Delegation of power helps the leader to actually organize and handout, or delegate tasks, responsibility, and authority. Often, it is impossibly burdensome to expect a manager to handle all job tasks alone and so by taking the various steps outlined in the original administrative plan, and handing them out in group lets to those who are most capable of executing them properly, the manager is more likely to ultimately get his or her job done. If one group of employees is known to be better at empathetic customer relations, they might be given an important account to handle from a customer service-related perspective. If another segment is more computer-literate, they might work to accomplish technical tasks or even to cost-effectively train others within the organization. Other people might be organized as minimal â€Å"pawns† so-to-speak, serving the primary function of just doing whatever menial tasks are necessary. The organizational element of management’s plan is in tegral in deciding its ultimate success or lack thereof. IV. Controlling Control is an easy function to misunderstand or abuse. Definitively, it suggests that one person or group has power over another. No matter how we  define the tasks of managers and no matter how empathetically open-minded their individual styles might be the existence of superiority and power is unavoidable. Managers are, in fact, â€Å"above† their subordinates and are intrinsically endowed with the responsibility of exercising some control over their actions and activities. One of the many things that distinguish followers from leaders is that the latter are supposed to be more self-motivated. Administrators usually make their own decisions and are motivated to achieve greater personal goals and work for the betterment of the organization at the same time. In order to ensure that their constituents all do the same, managers must then, exercise a reasonable degree of control over them; Executive orders must be given and followed out†¦ People must be punctual and attentive†¦Disciplinary actions must be enforced when workers are indulging in actions that are counterproductive to the success and productivity of the organization. It is through the element of control that these things are all possible. When a manger loses control she or he is no longer able to function as an effective leader. As indicated earlier in this section, it is always possible for a poor manager to abuse their control over subordinates and to develop a non-empathetic tyrannical style. It is therefore important for a company’s various levels of management to have a system of checks-and-balances making it virtually impossible for any one people to attain to much power for themselves. Abuses of control will ultimately backfire though, as they tyrannical manager will usually find themselves spending more and more to hire replacements for all of the personnel that they lose. V. Implementing Of course, no aspect, element, or constituent of the plan will serve its purpose until it is implemented. Implementation inherently suggests that everything pre-conceived and designed is going to be acted out and accomplished. This is the culmination of the manager’s job and of their responsibility. All elements must now fall into place the plan must be  well-led and organized by an effectively-controlling leader who will do everything in their power to ensure that everything goes smoothly and according to plan. In most organizations, implementation relies upon the periodic assurance that all parts of the plan are being executed and that everything is on time and going ‘according to schedule.’ A good manager must be willing and prepared to assess the plan’s effectiveness every step of the way. One must learn to troubleshoot problems and to quickly and effectively brainstorm solutions to devise numerous alternatives for difficult situations and to keep the organization running as smoothly as possible. Finally, implementation acts as the final transitory stage, helping to create a cycle in which planning begins once again at its conclusion. As a plan is implemented, the manager must constantly learn from the experience and begin to forecast and plan for the next period. At the climax of implementation, a new plan is set forth and everything describes in this essay begins once again with the hope that it will be better than it was the time before.

The Top 4 Part-Time Jobs for Moms

The Top 4 Part-Time Jobs for Moms If being a full time Mom isn’t enough for you, you’re not alone. Just Google â€Å"being Mom isn’t enough for me† and you’ll land on page after page of Mommy Blogs capturing that very message. It’s not enough for most of us. And that’s O.K. While there’s enough work for Mom’s to go around, it’s simply not fulfilling enough for many, which has many Mom’s looking for something else.Having a side gig that’s separate from your regular Mom life is the perfect antidote. Part time work can be fun, social, and a way for you to have your own identity (again).If you’re looking to itch the scratch and go earn some cash - we’ve got you covered! We rounded up the best part time jobs for Mom’s lined up:1. Direct SalesEvery time I look, one of my Mom friends has launched a Direct Sales business. There are so many direct sales companies and they were made for Moms, by Moms. From Tupperware to Pa rtyLite to Mary Kay to Stella and Dot; there’s truly something for everybody. This is one of the best part time jobs for moms because you â€Å"own your own business† so you learn about sales, marketing, and accounting. You also present to groups of women in their homes which means your public speaking and presentation skills will sharpen. It’s entrepreneurial and rewarding. You’re in charge of your success, your commitment, and best of all - you’re on your time. Want to learn more? Click on the following link for a list of direct sales companies.2. Temp AgencyStaffing agencies are an excellent part time jobs for Moms. If you’re not familiar, a staffing agency hires temporary workers and then dispatches those workers to various job sites and companies in the local area on an as need basis. As a worker, you’d be employed by the agency and then loaned out to their customers. Depending on what your current skills are, you’d be pl aced within an area of interest and ability to you. Agencies are fantastic for Mom’s because they provide flexible hours, diverse work tasks, and new (and exciting) work environments. The best part about staffing agencies is that the mixture of work, environments, and tasks equates to increased skills, networking, and overall exposure which looks great on the resume.3. Volunteer WorkIf your desire to return to work isn’t about the Benjamin’s, then volunteering is an option for you. Being able to give back to your community, help others, and do something that is beyond â€Å"self† breeds gratitude, mindfulness, and happiness.   Aside from all the happiness you’d be feeling, it’s a wonderful example to teach your children about community responsibility. Volunteering is a great option for Moms because again, you can set your own hours and choose your level of commitment. As Mom’s we have a limited bandwidth so it’s crucial to id entify exactly how much time is enough to be away from your family. If you can find a volunteer opportunity that links back to your family like sports, community, or arts then all the better.4. Passion ProjectIf there’s something that’s been inkling away at you, there’s no better time than the present. Having a side project that happens to be your passion project ignites your creativity, determination, and passion – and your kids will reap the benefits of an energized Mama. Passion projects could be writing on the side, painting, cooking, starting a business, or ____! Anything. Think of it this way, what would you do for free? Do that.To be a better Mom we all need to take care of ourselves first and sometimes that requires looking into part time jon. In my opinion it means treating yourself like an individual, not just Mom.Note: This article was originally published on TopResume.TopResume is a Talent Inc. company, the personal branding destination for al l career-driven professionals. Through our extensive network of professional writers, we offer career advice and analyze and write more resumes and LinkedIn profiles than any other service in the world. Ready to get started? Request a free resume critique today.

Spark Plug essays

Spark Plug essays I am doing a report on spark plugs. Spark plugs have become a very big part in life today. With out them we probably would not be where we are today. The spark plug was invented early on by a French citizen born in Luxemburg. He was named Etienne Lenoir. In 1860 he manufactured an engine which used an electric spark ignition system. At this time in history many inventors and people were tired of the big and bulky steam engine and wanted something new. Etienne Lenoir fixed that by making one of the first internal combustion engines. In such a little thing there is a lot of information to be covered. For instance there are even different kinds of spark plugs, like a hot or cold plug, which one do you use? This paper should help you know the difference between them. The basic job of a spark plug in theory is it forces electricity across a gap just like a bolt of lightning. Therefore the voltage must be very high, it could be any where from forty thousand volts to one-hundred thousand volts. The spark plug must also have an insulated passageway for this high voltage to travel down to the electrode. From there it can jump the gap (see picture A.) and be conducted into the engine block and be grounded. When it jumps the gap there is a spark that ignites the fuel. If the gap is too big or small it will not spark properly. Therefore it is important that the gap is set correctly. The plug also has to withstand an extreme amount of heat and pressure inside the cylinder. It has to be designed in a way that deposits from fuel additives do not build up on the plug. The electrode is the shaft going down the middle of the spark plug (shown in picture A). Another part in the spark plug is connector, which obviously connects to the plug wire. The plug wire carries the electricity from the ignition system. Another part that plays a big role is the ceramic insert. It isolates the high voltage at the electrode an ...

Loonie Talks essays

Loonie Talks essays For many Canadians the value of the Loonie is a sensitive subject; the ever rising and falling of the dollar effects the everyday lives of Canadians. The value of the Loonie is like any other currency and rises and falls with global trends, yet, the largest economic trend to influence the Loonie is that of the United States. With a lower Loonie value against the US dollar Canadas exports become more appealing to foreign investors, this theory has been influential and exercised in recent Canadian governmental history. A strong Loonie is also good for the Canadian government as it encourages foreign investment and is much more lucrative for importers. The everyday lives of average Canadians, not just those involved in world economic systems directly, are influenced, changed and shaped by the value of their dollar: the Loonie. The Canadian economic system is influenced drastically by the cycles of the American system; the US cycles help set the future path for the Loonie and its users. Canada and the United States are the only G7 nations in the Americas this fact isolates these two countries and ties them closely together economically. With the United States being such a super-power within global markets Canada is forced to take a back seat and follow the cycles of its neighbors to the south. Whether the Loonie is strong or weak against the US dollar both a positive and negative effect are simultaneously taking place on the lives of Canadians. The value of the Canadian versus the US dollar also influences the personal lives of Canadians; the value of the dollar determines luxuries such as travel, retirement and even the consumption of foreign goods. The ever fluctuating Loonie value has its pros and cons for all Canadians. A lower Canadian dollar visvis the US dollar makes products manufactured in Canada relatively cheaper for foreign buyers and makes Canada a major competitor in the global market. This relatively simpl...

Lysons and Farrington (2006) propose that at least three drivers have Essay

Lysons and Farrington (2006) propose that at least three drivers have influenced, and are influencing changes to the purchasing - Essay Example It had firmly developed itself as the dominant coffee brand, coffee retailer and coffee bean roaster in North America. It owned more than 1,500 stores in the Pacific Rim and North America and opened new stores at the rate of more than one store per day. The closest competitor of the company had as fewer as 300 retail stores. Since launching its IPO in 1992, the company has seen an increase of nine fold in its stock price (Starbucks Corporation, n.d.). Introduction Originally, Starbucks was formed by three academics – in 1971. They were Zev Siegel, Jerry Baldwin and Gordon Bowker. The founders of Starbucks opened the first store in Seattle to which they called as â€Å"Starbucks Coffee, Tea and Spice†. Slowly and gradually, the company began to pave the ways of growth and by the early 1980s, the company had a plant for roasting coffee beans and four retail stores, which sold whole-bean coffee. Ever since it started trading, Starbucks has been very lucrative (Starbucks Co rporation, n.d.). In March 1987, Gordon Bowker and Jerry Baldwin decided to sell entire operations of Starbucks in Seattle, including the roasting plant, the retail stores and the brand name, Starbucks. Howard Schultz raised capital and instantly bought the company. The new name of the company was Starbucks Corporation. Howard Schultz became the CEO and president of the company when he was 34 years old. In his first few years, Schultz spent most of his time in four Seattle stores – tasting different kinds of coffee, working behind counters, getting to know the personnel, talking with customers and educating himself regarding different aspects of coffee business. Schultz was abundant with ideas for developing and improving the company. Early on, Schultz observed that customers feel uneasy in stores due to their lack of knowledge regarding fine coffee and because store personnel get little arrogant sometimes. In order to resolve these issues, Schultz worked with employees to cu ltivate customer friendly sales skills and developed brochures to make it easier for customers to learn pertaining to fine coffee (Starbucks Corporation, n.d.). The specialty coffee industry began to grow dramatically between the period of 1980s and 1990s. A large number of experts believed that differentiated coffee reinforced by specialty coffee industry would continue to upsurge much faster than traditional coffees. However, the meaning of specialty continued to be refined in United States (Starbucks Corporation, n.d.). In 1991, the company ventured into the licensed airport stores, mail-order catalogue business, expanded to California and has more than 100 stores. In 1992, the company went publicized. By 2005, the company had more than 10,200 licensed and company operated stores in more than 35 countries. The retail stores of Starbucks offered food items, coffee drinks, beans, tea, coffee accessories and music. Starbucks Corporation owned over 5,200 stores in 10 countries, 80% o f which were located in America, primarily in the areas such as airports and shopping centers whereas licensed stores were over 2,800 in 28 countries. In addition to that, Starbucks marketed coffee through local grocery stores and registered its brand for other beverage and food items. The most recent statistics from January 2, 2011 showed the total count of stores of Starbuc

Tuna Melt Sandwich Essay Example | Topics and Well Written Essays - 750 words

Tuna Melt Sandwich - Essay Example Another advantage of the Tune melt sandwich other than the ease, with which it can be made, is the fact that it is a low impact meal which is highly filling and that it can be made in 10 – 15 minutes. The instructions that one needs to follow in order to prepare the meal are quick and simple. Firstly a list of the things required should be made and the items assembled. Bread is the first of the ingredients. It can be the kind that the maker prefers however a healthy choice would be to pick whole grain bread. Another item that is important to prepare the sandwich is that of a non stick pan or a toaster oven. Non-stick spray and Butter or Margarine is also required. Tuna obviously is an important part of the recipe, can be bought fresh or canned in water. The last thing that Is needed to make the sandwich is Cheese. With the wide variety available any cheese of preference or taste can be picked. However some suggestions are to buy American, Cheddar or Swiss cheese. Once all the ingredients are in place the process for making the sandwich can be initiated. First you need to pick the kind of bread you want to use. Mostly white bread is a popular choice and it works perfectly however in case you want to cut down on your carbs and/ or are watching your weight there is always a healthy alternative to enjoy a tuna melt. Bread that is â€Å"enriched†, that is, has no fake nutrients or corn syrup added can be used. Usually these specifications are mentioned in the label which makes it easy to find whole grain bread. Not only does it digest better and not turn into fat easily it also tastes great. The next step would be to pick a cheese of your preference. American cheese, like Kraft, can be used or Cheddar, or perhaps even Swiss cheese. All of these work just as well. However the amount of cheese used can vary depending on how much cheese one prefers. A slice can be put on the top and one on the bottom. If you are watching your weight then a thin slice of c heese can be used. The next step requires preparing the Tuna. Canned Tuna in water can be used due to its better taste. To prepare the tuna it needs to be heated on a medium setting in a non stick pan on which some butter flavored spray is used. Depending on one’s preference chopped celery or some mayonnaise can be added to the Tuna. Some butter can be applied to the bread depending on one’s preference. In case a pan is used to make the tuna met each slice of bread can be buttered on one side or a 0 calorie spray can be used. Another thing that can be done is if you are using a toaster oven to make the sandwich butter can be applied to the bread and then toasted to avoid any additional calories that can be added due to the butter. Layering is the next step. Cheese piled on the bread with a generous helping of tuna followed by another layer of cheese and bread on top. The last step would be to placing it in the toaster. Place the sandwich on a pan, which can then be ins erted on the toaster oven and heated using a moderately medium or slightly high setting. After giving it a few minutes to cool your tuna melt sandwich is ready to be served. However it is important to note that another option exists. The tuna melt can be cooked in a pan. This can be done by pre-heating the non stick pan on medium heat. After which the sandwich is placed on a pan and flipped with a spatula after approximately 3

The Transformational Grammar Essay Example | Topics and Well Written Essays - 4500 words

The Transformational Grammar - Essay Example Originally, transformational grammar and generative grammar was introduced by Zellig Harris. In the late 1951, he considered symbols to represent in the English sentences that are 'N' for Noun Phrase, 'V' for Verb, 'Vb' for copula verb, 'A' for adjective phrase and 'P' for particle. For surface structures, Harris later introduced Phrase Structure or PS rewrite system which is used to rewrite a symbol into a single or more than one symbols which are all selected from an alphabet. Therefore, following symbols came into view which restricts the English sentences: The above mentioned PS rewrite system is best known to be as an algorithmic machine. The first in the symbols is S which represent sentence, when activated, the symbol of S is carried out linked with the associated rules. After sometime, Harris realized that PS write systems is not sufficient enough so after 1950, he began to see the study of Gardiner and Hjelmslev including the observational data of linguistic theory which did not contained the isolated sentences. In 1952, finally he applied distributional method to the texts which extended the area of sentences. However, transformational grammar was revolutionize... Not starting from the minimal sounds, Chomsky began his work with syntactic combinations in which he analyzed that it can be generated by the means of a composite series of rules. In transformational grammar, each and every intelligible sentence not only conforms the grammatical rules to its own particular language but it also obey the rules for 'deep structures', a universal grammar that underlies the whole set of language plus corresponding to a natural capacity of the human mind (Farlex 2009). The newly found linguistics, which started in 1957, deserves a label of "revolutionary". In this way the word "grammar" took an innovative meaning to itself. This new linguistics classified grammar as instinctive or a subconscious capability to produces language which constituted with our human language. However, the main aim of this new linguistic was to describe this sort of internal grammar (Norquist, Richard 2009). Chomsky along with other linguists, who helped to build the theory of transformational grammar, created transformational rules which help to transform a sentence with a given grammatical formation within a sentence merging it with dissimilar grammatical formation which has the same meaning. For example, if the sentence would be "John say Mary" it will convert into "Mary was seen by Jonathan" (HighBeam 2009). According to Aronoff and Miller (2003), the initial work of Noam Chomsky largely illustrated insufficiency of context-free grammar for the study of natural languages as well as he provided explicit transformational descriptions of specific facts. Transformational grammarians, in 1960's, paid more attention to the connection amid the semantics and syntax which

Business Law Essay Example | Topics and Well Written Essays - 500 words - 12

Business Law - Essay Example one person to another, for example, fraud, assault, and theft.  On the other hand, negligent torts entail harm committed when one fails to exercise a given level of caution (care) – a reasonable standard of care. The final category is the strict liability torts which apply quite differently from the torts of intentional and negligence. As seen in the negligence and the intentional torts, the two concerns the defendant’s culpability whereas strict liability concentrates on the act itself, regardless of the exercised level of care or the intentions. To exercise the law of tort, various sources might be consulted to maintain justice amongst the parties involved in a criminal case. Some of these sources include the concepts of Case laws and/or statutes. Statutes are established by the agent of the government, while Case laws consult the precedence of formerly ruled cases which seem to have similar line of argument and premise. Case law holds that the laws can be orally stated or put in writing. Written and properly undersigned documents provided irrefutable evidence in court. However, case law as well considers orally declared agreements, even though not put in writing; this is handled by interpreting laws or establishing new precedence in favour o f the plaintiff. Different colonies have different Common laws; for example, Case laws applying in the U.K. are quite different from the ones applying in the U.S. Jamie Clark and Joe Adam entered into a contract for services, in a very informal way. The two meets over dinner and draft the contract’s basics at the back of the menu without adding an â€Å"integration clause† which would have acted as the final draft and that only the written terms in that agreement would apply in case of dispute. Despite the fact that the two didn’t involve â€Å"integration clause,† Case law would apply, by considering the credibility of the drafted basics on the back of the menu. The elements of the basics would have to be elaborated

Miyazakis Animations and the Japanese Culture Essay

Miyazakis Animations and the Japanese Culture - Essay Example This essay stresses that the contemporary society does not embody any relationship between financial independence and the spirits. Contextually, many people engage in modern jobs to earn money and not to pursue their dreams. As opposed to the ancient Japan where people engaged in work and believed in spirits as the ones that provide and help in their various life instances. This paper makes a conclusion that the Japanese society had a matriarchal system where women could take control of family structures and various relationships in the family. However, the gender and gender roles gradually changed due to modernization and Westernization influenced by the Second World War, Western culture, and advancements made in technology. Through Miyazaki, a renowned film director in Japan, the Japanese Society received various works that enhanced the shift of gender roles. Miyazaki’s personal psyche had a great impact on his animation career and bring about a positive influence on the shift evidenced in the Japanese shift regarding gender roles. Kiki’s Delivery Services forms a basis for the shift of gender roles seen in Japan through Miyazaki’s contributions. Confucianism in the ancient Japan accelerated the change of gender roles since the Japanese copied the modern cultures from China and Korea. Therefore, Hayao Miyazaki makes a considerable contribution toward the changing of culture in Japan through his Kiki’s Delivery Service, his personal psyche and commitment to the animation industry.

Health communication Essay Example | Topics and Well Written Essays - 750 words

Health communication - Essay Example le control attained by obtaining referral to a specialist, which directly improved recovery in those patients who felt the doctors measures to be directly pertinent to their personal distress. The close relations of patient satisfaction, treatment established, and subsequent results need extra careful thought in social studies. There exists an argument that while interpretive theoretical, frameworks have accredited a constitutive purpose to the function of communication in meaning construction not much concentration has been given to the manner in which social relations of power act as a go-between in this process of meaning creation. Ideology, nonetheless, is a helpful heuristic concept that gives a way of contextualizing the communication procedure in such power relations. Communication includes not only the procedure of generating meaning, but is also inherent to the means by which relations of power get produced and reproduced (Thomas, 2006 P. 116). The idea of ideology is presented as the abstract connection between communication and authority. The social construction is a key research standpoint in medical sociology. First, some ill health are entrenched with cultural meaning that is not directly resulting from the natural history of the condition, which shapes how society reacts to those troubled and impacts the experience of that ill health. Second, every illness has a social construction at the empirical level, based on how persons come to appreciate and survive with their sickness. Third, medical information about ill health and disease is not provided by nature but is created and developed by claims-makers and concerned parties. Social constructions provide a significant counterpoint to medicine’s mainly deterministic approaches to illness and disease, and it can assist us widen policy discussions and choices. Sharing stories are becoming a powerful tool in the health profession, which helps to combine and exchange knowledge. Sharing experiences

Business Law Essay Example | Topics and Well Written Essays - 500 words - 12

Business Law - Essay Example one person to another, for example, fraud, assault, and theft.  On the other hand, negligent torts entail harm committed when one fails to exercise a given level of caution (care) – a reasonable standard of care. The final category is the strict liability torts which apply quite differently from the torts of intentional and negligence. As seen in the negligence and the intentional torts, the two concerns the defendant’s culpability whereas strict liability concentrates on the act itself, regardless of the exercised level of care or the intentions. To exercise the law of tort, various sources might be consulted to maintain justice amongst the parties involved in a criminal case. Some of these sources include the concepts of Case laws and/or statutes. Statutes are established by the agent of the government, while Case laws consult the precedence of formerly ruled cases which seem to have similar line of argument and premise. Case law holds that the laws can be orally stated or put in writing. Written and properly undersigned documents provided irrefutable evidence in court. However, case law as well considers orally declared agreements, even though not put in writing; this is handled by interpreting laws or establishing new precedence in favour o f the plaintiff. Different colonies have different Common laws; for example, Case laws applying in the U.K. are quite different from the ones applying in the U.S. Jamie Clark and Joe Adam entered into a contract for services, in a very informal way. The two meets over dinner and draft the contract’s basics at the back of the menu without adding an â€Å"integration clause† which would have acted as the final draft and that only the written terms in that agreement would apply in case of dispute. Despite the fact that the two didn’t involve â€Å"integration clause,† Case law would apply, by considering the credibility of the drafted basics on the back of the menu. The elements of the basics would have to be elaborated

Health communication Essay Example | Topics and Well Written Essays - 750 words

Health communication - Essay Example le control attained by obtaining referral to a specialist, which directly improved recovery in those patients who felt the doctors measures to be directly pertinent to their personal distress. The close relations of patient satisfaction, treatment established, and subsequent results need extra careful thought in social studies. There exists an argument that while interpretive theoretical, frameworks have accredited a constitutive purpose to the function of communication in meaning construction not much concentration has been given to the manner in which social relations of power act as a go-between in this process of meaning creation. Ideology, nonetheless, is a helpful heuristic concept that gives a way of contextualizing the communication procedure in such power relations. Communication includes not only the procedure of generating meaning, but is also inherent to the means by which relations of power get produced and reproduced (Thomas, 2006 P. 116). The idea of ideology is presented as the abstract connection between communication and authority. The social construction is a key research standpoint in medical sociology. First, some ill health are entrenched with cultural meaning that is not directly resulting from the natural history of the condition, which shapes how society reacts to those troubled and impacts the experience of that ill health. Second, every illness has a social construction at the empirical level, based on how persons come to appreciate and survive with their sickness. Third, medical information about ill health and disease is not provided by nature but is created and developed by claims-makers and concerned parties. Social constructions provide a significant counterpoint to medicine’s mainly deterministic approaches to illness and disease, and it can assist us widen policy discussions and choices. Sharing stories are becoming a powerful tool in the health profession, which helps to combine and exchange knowledge. Sharing experiences

OCR Psychology Assignment Essay Example for Free

OCR Psychology Assignment Essay The article Fashion companys shock tactics in the fight against size zero appeared on the Daily Mails Website on Tuesday, September 25th 2007.  1. Assumptions  The first psychological assumption is that the use of shock tactics by way of an image portraying a naked anorexic woman will jolt the fashion industry into action over the problem of anorexia. The article suggests that the use of strong fear appeal will be enough to provoke behavioural change and an awareness of the illness. A fear appeal is a technique used to persuade an audience into behaving in a particular way by arousing a fear of the consequences of not following the message given. The effect of fear appeals was studied by Janis and Feshback (1953). The second psychological assumption is that the fashion industry and the obsession with stick-thin size zero models is to blame for the increase in cases of anorexia. The article therefore suggests that people outside of the fashion industry perhaps idolise models who appear to be rewarded with fame and fortune for being stick-thin. It assumes people imitate these models behaviour in the hope of being like them. Research into vicarious learning was conducted by Bandura (1965) who consequently formed the social learning theory.  The third psychological assumption relates to the billboard designers decision to use a picture of a female anorexic and presumes that the majority, if not all, of anorexic sufferers are female. A study that explored the prevalence of anorexia among males and females was performed by Kjels et al (2003). 2. Evidence  Evidence opposing the first assumption was conducted by Janis and Feshback (1953), who studied the motivational effect of fear arousal in health promotion communication. The entire freshman class of a Connecticut high school was divided into 4 groups, 3 of which were given 15-minute lectures on tooth decay and oral hygiene, while the fourth acted as the control group. Each lecture had a different strength of fear appeal, and results showed that although strong fear resulted in greater immediate anxiety, the minimal fear group showed the largest changes in behaviour. The minimal fear group showed 36% behaviour change, whereas strong fear only showed 8%. This therefore opposes the view of the article that the image of the naked anorexic woman will cause the fashion industry to take action against the illness and, although it will have some effect, a minimal fear approach would be most successful. Evidence that supports the second assumption was provided by Albert Bandura (1965). Bandura showed three groups of children tapes of a man being aggressive towards a doll. The first group saw the man being rewarded for his actions, the second saw him being punished and the third were not shown any consequences. The children were then placed in a room with a similar doll and observed. Results of the study showed that children were significantly more likely to imitate aggressive behaviour when they had observed the model being rewarded. Bandura labelled this imitation vicarious leaning. This forms part of the social learning theory suggesting that behaviour is learnt through observation and imitation. This supports the second assumption as people observing models within the fashion industry witness them being rewarded for being thin with fame and fortune, and subsequently imitate their behaviour in order to gain the same rewards. They try to be as thin as the models by starving themselves and consequently become anorexic, as the article would suggest. The evidence that challenges the third assumption is given by Kjelsà ¯Ã‚ ¿Ã‚ ½s et al. They studied 1026 female and 934 male adolescents using DSM-IV and DSM-III-R criteria to establish the prevalence of eating disorders in both genders. Each participant was asked to complete a questionnaire, and results showed that while 17.9% of female participants had suffered anorexia at some point in their lifetime, 6.5% of males had also. The study concludes that although prevalence of anorexia nervosa is higher in females, males are also susceptible to the illness. The image of the female anorexic on the billboard therefore does little to raise awareness of the illness among men and perpetuates the stereotype that eating disorders are a female disease. 3. Applications  In relation to the first assumption, Janis and Feshback would argue that instead of using shock tactics a more effective way of bringing about a change within the industry would be to provide people with information on the disease, and preventative measures. Leaflets and posters containing this information could be distributed to people within the industry itself, and perhaps to the public in order to provide awareness to the majority. This may however have little effect, as there is no guarantee that the information would be listened to by an industry out to gain profit. Banduras theory and study suggests that people learn anorexic behaviour from seeing underweight models in the media. Therefore, in relation to the second assumption, the number of anorexic cases could be decreased by ensuring that no model within the fashion industry is below certain measurements; for example, by preventing the use of size zero models. If people are exposed to healthier-looking models, people may develop healthier eating habits. This however assumes that size 0 models are ill, and could be perceived as discrimination against healthy individuals. There may be resistance against this motion from the fashion industry and models themselves. In relation to the third assumption, Kjelsà ¯Ã‚ ¿Ã‚ ½s et als study suggests that males are also susceptible to anorexia. Therefore people need to be made aware of this to increase the perceived susceptibility, especially in males. Health promotion could include information on male anorexia, and contain pictures of male sufferers who are willing to share their stories. If awareness of anorexia in males is raised and the stereotype of it being a typically female disease scrapped, then the number of males who seek help will increase. However if males do not perceive themselves susceptible they are unlikely to choose to read the health promotion in the first place as they believe it to be a female disease.

The Importance and Role of Public Relations

The Importance and Role of Public Relations The art and social science of analyzing trends, predicting their consequences, counseling organizational leaders and implementing planned programs of action, which will serve both the organization and the public interest. (Asch and Solomon 1946) Public relations aim primarily to provide a communication between an organization and its users. It is one of the most important business functions as for any organization. It is essential to continually check its reputation in the market that it caters. Moreover, with the present climate of global extensions that majority of the modern day businesses practice, it is essential that the organization keeps touch with what it wants to portray to the consumers so that expectations from the organization is likewise. Public Relation is used to build rapport with employees, customers, investors, voters or the general public. Almost any organization that indulges itself in being portrayed in the public environment employs some level of public relations. Public relation is not limited to simply increasing awareness about an organization. It deals with other complex functions of checking and monitoring the reactions of its actions( Ahluwalia et al 2000). This illustrates what the organization reflects to its market hence aiding in deciding the next course of action as and when required. Publicity is one of the major tools for Public relations. Most; if not all, PR campaigns invest heavily for publicity. Publicity involves spreading of information for a product, person, service, cause or organization to gain public awareness. Publicity helps in effective PR planning and is one of the most viral methods adopted by any PR for an organisation. In present times, professionals commonly use technology as their main tool to get across their messages to target audiences (Collins et al, 1975). Traditionally, one of the oldest tools used by public relations professionals is a press/media kit. It is usually a collection of promotional materials for the purpose of circulation. These provide information about an event, organization, business, or even a person. Information also includes, fact sheets, press releases (or media releases), media alerts, brochures, newsletters, photographs with captions, copies of any media clips, and social mediums. In recent times, most organizations may have a website with a link which usually updates the message that is required to be communicated for the purpose of communication. Online version of such news is one of the essentials that is adopted in recent times. Other widely-used tools include brochures, newsletters and annual reports. (Basuroy et al 2003) In the recent times, technological uses of social networks, blogs, and even internet radio public relations professionals facilitate to directly send messages through their respective mediums. Methods are used to find out the reaction of the audience in the current market. Inquiring into the favorable appeals of the target audiences extensively include the use of surveys, conducting research or even focus groups. Various tactics are undertaken to attract target audiences by using the information gathered. This is then directed as a message to them using tools such as social or other popular mediums.`(Burrough and Bryan,2006) Increasingly, companies are utilizing interactive social networking options, such as media blogs, Twitter and Facebook, as tools in promotion for the PR campaigns. This can be credited to the fact that unlike the traditional tools, social media outlets enable the organization to engage in two-way communication, and receive relatively quicker feedbacks hence efficiently aiding in making accurate decisions. Reciprocal nature of communications Extracted from Effective Public Relations by Cutlip(2010) The above figure illustrates, communication is a reciprocal process of exchanging signals to inform, instruct, or persuade, based on shared meanings and conditioned by the communicators relationship and the social context. (Godes, 2004) NEGATIVE PUBLIC RELATIONS: Negative Public relation occurs under circumstances and situation when the message sent across to the public by the organization is seen not coherent to what it portrays. It may be expressed as that process which threatens the reputation and corporate identity of an organization due to improbable actions that leads to unlikely situations and circumstances. (Eliasberg et al 1997) However, this phenomenon can be either intentional i:e. (by an external source such as a competitor) or unintentional (inadequate research of an expected reaction or poor internal communications ). (Hueng et al,1982) Owing to the nature of this report, the researcher has chosen to consider only the unfavorable public relations for this study and thus Black public relations shall only be mentioned once. Thereafter, steps to deal only with unfavorable public relations shall be included for further part of this work. Intentional Negative Public Relations It indicates in context to incidences which are carried about by third party source with intention to tarnish the reputation of a targeted organization, these kind of intentional negative PR strategies are also known as Black Public Relations (James and Caryn 2006). It involves gathering information using high level of industrial espionage and competitive intelligence to uncover the targeted company secrets that are unfavorable to the organizations stakeholders (Hueng et al,1982). The only objective of such practices is to strategically disturb the channels and messages of communication between the organization and its shareholders. This kind of negative public relation is an unethical business practice yet it is been widely used against business rivals. (Grossmen et al1984) Unintentional Negative PR / Unfavorable Public relations. This is an occurrence under circumstances when an organization is facing a public challenge to its reputation. Generally these challenges may come in the following forms:- An investigation from a government agency. A criminal allegation. A media inquiry. A shareholders lawsuit A violation of environmental regulations Finally a violation in a number of other scenarios involving the legal, ethical and / or financial factors (Godes et al 2004). The above are challenges that an organization faces which may lead to an unfavorable Public relations situation for an organization. However, most of them can be contained almost immediately if handled with urgency. Generally, source of a negative Public relation is born out of mismanaged crises situation in an organization. Crisis communication is of utmost importance to contain any such unlikely circumstances. If efficiently handled, crisis communication can become the best defense against any issue turning into a fully blow catastrophe. An illustration to explain the above can be found in the case of Johnson Johnson. In 1982, after cyanide was discovered in some capsules of a JJ product Tylenol, J and J immediately announced a recall of an estimated stock of about a hundred million in circulation in its domestic market of the United States and other foreign market (Berger,2005). This decision of Johnson Johnson, to cooperate fully with the media, earned it lots of praises for its business principle of being socially responsible. The resultant was that the company received additional positive press coverage when it subsequently introduced its new tamper-resistant packaging. Similarly In March 2005, a woman bit into a finger while eating chili at Wendys. Wendys responded promptly and shut down that location. This was followed by carefully discarding all the other chilli that was dated as the controversial stock. The location was reopened only after a thorough investigation of the rest of the stocks.This crisis could have damaged Wendys image, but owing to it responding properly and appropriately, very little damage was observed to their image (Berger,2005). These are two of the few examples which illustrate efficient crisis management procedures despite not being in control the negative PR at the initial stages of the crisis. Johnson Johnson was able to gain positive publicity for the prompt decision making and was thus able to contain the situation before it went out of proportion. Conversely, many other organisations have shown lack in managing a crisis situation and have suffered for the same. Source Perrier is an example of such an organization that was unable to overcome negative publicity when its top management displayed poor crisis-management. Traces of benzene were found in the companys bottled water in 1990, however the company assured the public that it was only contained to bottles in North America. During the same time, scientists found traces of benzene in its bottled water which was being sold in Europe. This time, the management blamed it upon a contaminated filtering system an reassured that it was being tackled with utmost urgency. Never the less, media had then sampled the brands water from all its prevalent market and discovered that the situation had been persistent for a longer period of time and that the benzene laced product had been selling all around the world. The media questioned Perriers integrity and concern for public safety, and the company lost its dominant position in the marketplace; it has been unable to rebuild its reputation (Bogart and D ave 2001). The available literature on the source of negative PR is not coherently conclusive as different researchers have difference in the scope and width with regard to their view about the causes of unavoidable PR. Lerbinger (1997), attributes two causes i:e. management failure and environmental forces. He categorizes the two into eight categories of crisis situations which are as follows: Natural- for example Asian Tsunami which affected everything alike i:e. nations, government, corporations, businesses and so on. Technological- Mercedes A class had design faults thus had to roll over Confrontation- Shell Oil wanted to sink an oil platform into the North Sea and thus its petrol stations faced a consumer boycott. Malevolence-product tampering by private citizens, as in the case of Tylenol capsules of Johnson and Johnson Skewed Management- Barings Bank went out of business when the bank management was accused of turning a blind eye towards rouge trader Nick Leason. Deception Management misconduct- Enron Power Business and economic- Economic turmoil affecting businesses, hence organizations unable to live to the promise. (Lerbinger 1997) FEARN-BANKS FIVE STAGE OF CRISIS STAGE 1 Detection The organization is watching for warning signs STAGE 2 Preparation/prevention The organization takes notes of the warning signs and prepares plans proactively to avoid crisis, or reactive one to cope with the crisis if it is come. STAGE 3 Containment Taking Steps to limit the length of the crisis or its affects. STAGE 4 Recovery At this step, efforts are made to get back to normal operational conditions or effectiveness of an organization STAGE 5 Learning This is when the Organization reflects and evaluates the experience to consider the negative impacts for the organization and any possible benefits for the future. Fearns- Banks(2006), are amongst the school of thoughts that attribute Negative Public relation wholly to mismanaged crisis situation. In the table above, are the five stages of a business crises outlined that explain the steps to be ensured during different stages of a crisis. If attended to, the crisis management should be efficient and thus save the organization any unwanted harm to its reputation The most important efficient way of dealing with unfavorable public relation can be found in practicing crisis communication (Lerbinger 1997). Crisis communication aims at assisting an organisation to sustain continuity in the critical business processes. These business processes can be any information flowing during critical situations, natural calamities or event driven circumstances. The most commonly know five steps that must be ensured in situations threatening the PR of an organization may be best explained as the following Firstly, the corporation in crisis should be prompt and act accordingly. This can be achieved by addressing the public immediately following the discovery of the situation. Secondly, the corporation in question must maintain honesty as it is obliged to be completely truthful no matter what the consequences from the public may be. Thirdly, the corporation should be informative. This would require them to provide facts that are coherent with the situation and restrain speculation under any circumstance. The other reason for this step is to also assure that public does not create its own rumor as rumors might cause more damage to the organization as compared to the already worsened circumstance(Lerbinger 1997). Next, it is important to be socially concerned and illustrate efforts of improvement to the public. This would reflect on the business as being socially responsible hence improving chances of faster recovery from the damage incurred. Finally, maintaining two-way relationships. It is very essential as the corporation get response from the public hence increasing the chances of being accepted to do business with. More so, as this kind of communication shall project to the corporation directly about what is expected from them in the near future. These steps are essential in order to manage any crucial PR circumstances (Norton et al 2007). Quick response is the key to any negative publicity. Efficient and effective crisis communication strategy diagnosed in a premeditated manner can provide most of the solutions to problems relating to negative publicity. In this global and dynamic business world, technology can be effectively harnessed for communicating to the people about a rapid response to the issue. not only can this save the organizational reputation but also it can prevent any unlikely circumstances. Ensuring a co-ordinated response provides a stronger foundation to tackle tricky situations and in turn can result into a potential advantage to a range of potentially crippling scenarios. A well thought out and executed plan shall reflect strongly upon the management of the organsation hence, bringing some more goodwill amongst the users. Timing of responding is a critical factor as the longer the lag, higher the chances of a considerable losses to company revenue and reputation (Reinstein et al 2005). An Effectiive crisis communication strategy will typically consider achieving most of the following objectives: Maintain connectivity Be readily accessible to the news media Show empathy for the people involved Allow distributed access Streamline communication processes Maintain information security Ensure uninterrupted audit trails Deliver high volume communications Support multi-channel communications Remove dependencies on paper based processes (Norton et al 2007) Crisis communication can play a significant role by transforming an unexpected situation into a competitive gain. The only essential requirement is respond accordingly and immediately to the urgent situation. CONCLUSION This study is an attempt at understanding the concept of Public relations and investigates into the causes and sources of negative Public relations. In a theoretical context, literature on negative Public relation shows a very distorted view amongst the researchers as it lacks clarity in its core concept of whether is it a result of mis communicated Public message or is it a concept of deliberately damaging a organizations reputation owing to competition rivalry. However, all of these views are coherent on the thought that quick response to the critical situations can effectively deal with the arising unfavourable circumstances. Efficient and effective crisis communication strategy diagnosed in a premeditated manner can provide most of the solutions to problems relating to negative publicity. Source of a negative Public relation is born out of mismanaged crises situation in an organization. Crisis communication is of utmost importance to contain any such unlikely circumstances. If efficiently handled, crisis communication can become the best defense against any issue arising in the organization. Ensuring a co-ordinated response provides a stronger foundation to tackle tricky situations and in turn can result into a potential advantage to a range of potentially crippling scenarios. A well thought out and executed plan shall reflect strongly upon the management of the organsation hence, bringing some more goodwill amongst the users. Timing of responding is a critical factor as the longer the lag, higher the chances of a considerable losses to company revenue and reputation. Public relation also deals with complex functions of checking and monitoring the reactions of its actions as this illustrates what the organization reflects to its market. Thus regular contact with the public over the underlying issues provides better deciding power for the next course of action as and when required. Technology needs to be exploited the most in critical situations, in this modern day of vast technological choice, communication with the public is easier and cheaper than in the past Thus along with the prior mentioned five steps technological advantages should be used at it optimum to properly manage a crisis can as well as the six types of responses continue to be at the foundation of any crisis public relations.

Apple History Essay examples -- essays research papers

Symptoms Since its inception, Apple has had major changes at the top of the organization. In, as little as, ten years four CEO’s were giving the position and then dismissed because of inabilities to bring the company to profitability and an increase in market share. Apple had no clear business strategy, no statement of direction that could be used as a plan for deciding for which businesses the company should be in and which not. Executives and managers created their own strategies, with each strategy going into different directions. Other symptoms include the computer industry in general. Personal computers have become a commodity and the industry itself has reached a level of maturity. Major players in the computer industry have to constantly remain innovative and invest heavily in research and development to sustain a competitive advantage. In the beginning, of the computer era when personal computers were in development Apple became the industry leader during the mid 1970s. In 1981, IBM produced its first personal computer. During, the time IBM developed and launched its first PC IBM approached Bill Gates to provide an operating system for the company’s product. By giving Microsoft total rights to license the operating system put both IBM and Apple at a disadvantage while establishing Microsoft as the dominant leader in the software industry. Apple also faces aggressive competition in the hardware sector. The inability to react to competitors aggressive strategies such...

Morals and Marital Infidelity Essay -- Ethics

Writers have different motivations on why they decide on what they write about. It must be something that will grab the reader’s attention and make them want to read their works. Often writers include situations that are not considered appropriate for the era when the piece was written. Some subjects are too sexually explicit. In two such short stories, Kate Chopin’s â€Å"The Storm† and Anton Chekhov’s â€Å"The Lady with the Little Dog,† both writers chose to involve adultery in their stories. Whatever motivation there is to cheat on a spouse, there is not an acceptable reason to do it. This controversial subject was not common and both authors chose to break the rules. Although equally successful in their writings, Chopin’s â€Å"The Storm†, was not published until many years after her death. â€Å"The Storm" is about two people, Calixta and Alcee, who had been in a previous relationship. Although both have moved on by getting married and starting a family, a chance encounter lead them to a lustrous affair. â€Å"Calixta and Alcee share a past romantic infatuation that is not consummated until the afternoon of the storm† (Milne 291). Chopin wrote this story in 1898, but it was not published at that time. â€Å"Chopin did not try to send ‘The Storm’ out to editors...It was first published in The Complete Works of Kate Chopin in 1969† (Kate), which was sixty-five years after her death. This controversial subject was not the norm in the 1890’s. â€Å"Female writers in 1898 did not write such detailed accounts of a sexual encounter...In the ease with which she wrote about human sexuality; Chopin was ahead of her time† (qtd. in Milne 296). The chance encounter between Calixta and Alcee happened during a tremendous storm. Calixta was home alone and ... ...). Whatever motivation there is to cheat on a spouse, there is not an acceptable reason to do it. Works Cited Akers, Tim. "The Lady with the Pet Dog." Short Stories for Students. Detroit: Gale, 1997. 198-214. Print. Catherine, Dominic. â€Å"Critical Essay on ‘The Storm.’† Short Stories for Students. Detroit: Gale/Cengage Learning, 2008. 297-299. Print. Davis, Diana. "Review of Anton Chekhov's Short Story The Lady with the Dog." Yahoo! Contributor Network. 24 Aug. 2009. Web. 05 Apr. 2012. "Kate Chopin: Her Novels and Stories." Kate Chopin: The Awakening, The Storm, Stories, Biography. Ed. Bernard Koloski. n.d. Web. 05 Apr. 2012. Milne, Ira Mark. "The Storm." Short Stories for Students. Detroit: Gale/Cengage Learning, 2008. 288-29 Print. Mohr, Nicole. "Passion in Kate Chopin's The Storm." Yahoo! Contributor Network. 5 May 2006. Web. 05 Apr. 2012.